Shipping Policy
We offer free standard shipping for orders delivered within the United States. We currently accept US delivery addresses only. All times below are estimates in business days, excluding weekends and public holidays.
Processing and delivery
Order processing takes 1–3 business days after successful payment. Standard shipping takes an estimated 3–4 business days after dispatch. Please allow approximately 4–7 business days from payment to delivery. Carrier disruptions, holidays, weather and remote destinations can extend delivery times. We will contact you if we become aware of a significant dispatch delay.
Tracking your order
We send a shipping confirmation and tracking details to the email address supplied at checkout when your order is dispatched and tracking is available. Tracking may take time to show the first carrier scan.
Delivery details and changes
Check your delivery address carefully at checkout. Contact us promptly to request an address change or cancellation. We can only confirm a change before dispatch; we will tell you whether it is possible. If an order is returned because of an incorrect address or an unclaimed delivery, contact us to arrange the next steps and any agreed redelivery cost.
Missing or damaged shipments
If tracking stops updating, a parcel is marked delivered but cannot be located, or your doorbell arrives damaged, email us with the order number and relevant details. Please keep the packaging and include photos when available. We will investigate with the carrier and arrange an appropriate resolution. A tracking scan alone does not prevent us from reviewing your claim.
Contact
Wyzicamera
70 Kimberley 47b, Staten Island, NY, US
Email: [email protected]
Phone: +1 909-538-9458